SHIPPING & RETURNS

Commitment to Safety and Legality

At Vitalis Precision Ammunition, we prioritize the safety and legality of our products above all else. Due to the unique nature of ammunition and the strict regulations surrounding it, we maintain a strict no returns policy. This policy is in place to ensure compliance with legal requirements and to uphold the highest standards of safety for our customers and the community.

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Guarantee of Quality and Trust

We understand the importance of trust and reliability in our products. That's why every round of ammunition we produce undergoes thorough evaluation and vetting before shipping. Our commitment to quality ensures that each product you receive from us meets the highest standards of workmanship and performance.

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Warranty on Workmanship

In the rare event that you encounter an issue with our ammunition due to defects in workmanship, Vitalis Precision Ammunition provides a warranty to address these concerns. It is the responsibility of the purchaser to know what ammunition their firearm utilizes and questions regarding compatibility must be addressed with customer support prior to purchase. To initiate a warranty claim, please contact our customer support team directly. Our dedicated team will guide you through the process of verifying your claim.

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Verification and Resolution Process

Upon receiving a claim, Vitalis Precision Ammunition will conduct a comprehensive verification process to ascertain the nature and validity of the issue. This process is crucial to ensure that any action taken is in accordance with our quality standards and safety protocols.

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Discretionary Resolution

Based on the findings of our verification process, Vitalis Precision Ammunition reserves the right to determine the appropriate course of action. This may include repair, replacement, or refund for the defective product. Please note that this decision is strictly at the discretion of Vitalis Precision Ammunition and is made with the intention of maintaining the highest standards of customer satisfaction and product integrity.

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Contact Information for Claims

For any claims or inquiries related to defects in workmanship, please contact our customer support:

• Email: support@vitalisprecision.com

• We are committed to addressing your concerns promptly and efficiently.

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Your Trust, Our Responsibility

At Vitalis Precision Ammunition, your trust in our products is our utmost responsibility. We thank you for choosing us and assure you that our No Returns policy is a measure of our unwavering commitment to safety, legality, and quality in every round we produce.

Prices and/or specifications are subject to change without notice.